Pricing that makes sense at every stage.

Yes. Once you initiate a payroll run and the calculations are confirmed, the job is queued server-side. Your internet connection dropping does not affect processing. You will receive an email and SMS confirmation when the run completes, and you can review the results when you are back online.

No. AndikishaHR generates all the reports your accountant needs — reconciliation summaries, P9 annual returns, PAYE worksheets, NSSF schedules — and exports them in standard formats. Most customers keep their existing accountant and simply redirect the data-gathering work to the platform.

Yes. Casual and contract workers are supported alongside permanent staff. You assign a daily or hourly rate, input actual days worked for the period, and the system applies the correct PAYE withholding for casual workers under the KRA guidelines — which differs from the permanent employee treatment.

We monitor gazette notices and will push a rate update before the effective date. If a change takes effect partway through a payroll month, the platform splits the payroll period automatically and applies the old rate to earnings before the effective date and the new rate to earnings after. The transition is documented in the payroll audit log.

Your data remains accessible for 90 days after cancellation. During that window you can export everything — employee records, payslip history, statutory filing records — in standard formats. After 90 days, data is deleted from production systems. We retain encrypted backups for 7 years to meet KRA audit requirements, then they are purged.

Xero and Sage integrations are on the roadmap for Q3 2026. QuickBooks integration is in planning. Until those are live, the platform exports a standard journal entry CSV that your accounting team can import manually into any general ledger system. Custom integrations are available on the Scale plan.

M-Pesa salary disbursement is included in all plans. There is no per-transaction fee charged by AndikishaHR. Safaricom's standard M-Pesa business pay-out fees apply on the network side — these are your standard Daraja API transaction fees and are passed through at cost.

There is a CSV import template in the onboarding flow. Fill in the required columns — name, ID number, KRA PIN, bank or M-Pesa details, salary, and employment type — and upload it. The system validates each row and flags errors before importing. For Growth and Scale customers, the onboarding team will do the import with you on a call.

The employee portal supports English and Kiswahili. An employee can switch language with one tap from the payslip view. All deduction labels, explanations, and notifications are translated. Additional language support is planned but not yet confirmed for the current roadmap.

Contractor and gig worker payments are supported. You can flag a worker as a contractor and the system applies the 5% withholding tax on professional fees under the KRA guidelines rather than the PAYE schedule. Contractors do not accumulate leave balances or NSSF contributions unless you configure it explicitly.